Registration and Warranty

Registration 1-Year Limited Warranty Program

Click here to Register your BuddyCable within 14 Days of Purchase!

Click here to request a BuddyCable Registration Form via USPS Regular Mail. 

Please Note: A Verified BuddyCable Product Serial Number (S/N: XXXX-XXXX) and Proof of Purchase is required to complete your submission.

The BuddyCable includes a 1-Year Limited Warranty on Parts or Cable Material Replacement. If your cable stops working due to manufacturer defect, it will be replaced. 

The 1-Year Limited Warranty on Parts or Cable Material excludes any defect due to or that arises from incorrect use of any sort whatsoever, exposure to weather or outdoor elements, water, snow, or improper care or excessive use. Contact our Product Replacement Team at products@thebuddycable.com for more information and details. 

Limited Warranty

The BuddyCable includes a 1-Year Limited Warranty on Parts or Cable Material Replacement. If your cable stops working due to manufacturer defect, it will be replaced (Customer is Required to Pay the Shipping & Handling Fees). The 1-Year Limited Warranty on Parts or Cable Material excludes any defect due to or that arises from incorrect use of any sort whatsoever, exposure to weather or outdoor elements, water, snow, or improper care or excessive use. Contact our Product Replacement Team at products@thebuddycable.com for more information and details. 

Product Replacement Procedure

Please contact a Product Replacement Team Member at (800) 547-3439 or products@thebuddycable.com submit a claim. Once your claim is approved, shipping instructions will be sent via email. Within 2 business days of receiving your cable, your cable will be inspected and tested for manufacturer defect. After the inspection process is complete, a product replacement email will be sent to you approving or rejecting your claim. This email may include an invoice for shipping & handling, if applicable. If your claim is Approved: your cable will be replaced upon payment. If your claim is Rejected: your cable will not be replaced but will be returned via USPS Regular Mail. The typical product replacement process usually takes 5-7 business days to complete. 

Legal Disclaimer

Disclaimer: Must be 18 years or older to purchase. This BuddyCable USB Cable is provided as is without any guarantees or warranty other than the very specific Limited Warranty which is at the complete discretion of Bolt Innovation LLC. In association with the product, BuddyCable or Bolt Innovation LLC makes no other warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, of title, or of non-infringement of third party rights. Use of the product by a user is at the user’s risk.

NO REPRESENTATIONS OR WARRANTIES, EITHER EXPRESS OR IMPLIED, OF MERCHANTABILITY, FITNESS FOR A SPECIFIC PURPOSE, THE PRODUCTS TO WHICH THE INFORMATION MENTIONS MAY BE USED WITHOUT INFRINGING THE INTELLECTUAL PROPERTY RIGHTS OF OTHERS, OR OF ANY OTHER NATURE ARE MADE WITH RESPECT TO INFORMATION OR THE PRODUCT TO WHICH INFORMATION MENTIONS. IN NO CASE SHALL THE INFORMATION BE CONSIDERED A PART OF OUR TERMS AND CONDITIONS OF SALE.

While we work to ensure that product information is correct, actual product packaging and materials may contain more and/or different information than listed on Amazon.com or our Website. We recommend that you do not solely rely on the information presented and that you always read labels, warnings, and directions before using a product. For additional information about a product, please contact us. Bolt Innovation LLC or thebuddycable.com assumes no liability for inaccuracies or misstatements about products. Bolt Innovation LLC or thebuddycable.com assumes no liability for any reason whatsoever.